Report False Positive

mihajlominic

Hello,

We operate convert.online Rising
classifies our domain as Malicious on VirusTotal and we would like to
Request a review.

URL: https://convert.online/
VirusTotal report:
https://www.virustotal.com/gui/u ... 725ff6fe0/detection
Current result: 2 of 92 engines. Google Safe Browsing, Kaspersky,
BitDefender and ESET all report it clean.

What the site is
convert.online is an online file format conversion service. Users upload a
file, we convert it, and they download the result.

Why we believe this is a misclassification
1. Our download links serve files the user uploaded and converted themselves,
   not content we publish. This upload/download pattern is inherent to file
   conversion services and is easily misread by automated classification.
2. The site has a login form and integrations with Google Drive, Dropbox and
   OneDrive.

What we have verified
- Every file served in production is byte-for-byte identical to our source
  repository; nothing has been modified.
- No eval(), no base64_decode(), no obfuscation patterns, and no iframes.
- Every public-facing text field in our database was checked for injected
  script; all clean.
- Download links are short-lived signed URLs and user files are deleted
  24 hours later.

We would be grateful if you could re-evaluate and remove the classification.
Happy to provide any further evidence: support@convert.online

Thank you.

XywCloud

Hello,
Thank you for your feedback, your domain has been whitelisted already
Please do rescan for your website on VirusTotal to see latest result