False Positive Request - marccloud.live Incorrectly classified as Malicious

salim-01

Dear Rising Security Team,

I am the representative of the domain marccloud.live

We are requesting a manual review of the following website:

https://marccloud.live/

Rising is currently identifying the domain as:

Phishing

We believe this classification is a false positive.

marccloud.live is a legitimate cloud-based IoT platform used for monitoring and managing IoT-based meter readings, energy data, and related cloud services.

The website is not a phishing website and does not operate any fraudulent or deceptive authorized service.

Several independent security vendors have already reviewed the domain and cleared or reclassified it:

- FortiGuard - Information Technology
- SOCRadar - Allowlisted
- CRDF Labs - Removed from database as false positive
- alphaMountain.ai - Reclassified
- Avira - Clean

We kindly request that Rising perform a fresh manual analysis of:

https://marccloud.live/

and remove the false-positive/phishing classification if the website is confirmed safe.

For reference, we have attached screenshots showing the current VirusTotal detection and the confirmations received from other security vendors.

Please let us know if you require any additional information or verification of domain ownership.

Thank you.

Regards,
Salim Shaikh

XywCloud

Hello,
Thank you for your feedback, your domain has been whitelisted already
Please do rescan for your website on VirusTotal to see latest result